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national health service Fairwater Health Centre
Welcome to the Fairwater Health Centre web site.

A threat to your services ( posted on Dec 20, 2017 )

The Partners of Fairwater Health Centre wish to make all registered patients aware of the following notice:


A Threat To Your Service

We wish to let you, the patients of the practice, know of a threat to our ability to provide the quality of service we aim for. This notice is an unusual step for us to take, however attempts to deal with this threat ourselves have been frustrated. We hope some of you might be prepared to contact your local elected representatives and encourage them to help to resolve this issue.

We are aware that the wait for routine appointments has been 3 to 5 weeks for most of this year, which is too long. We have taken steps to address this by recruiting more doctors, thereby providing more appointments. As a result, the wait for appointments is starting to reduce to a level we think is reasonable.

This will only be successful if the population of the practice remains stable. It is the opinion of the practice, that with our current facilities, and staffing levels, we cannot accommodate any more patients, without a major detrimental effect on the service we offer.

Some of you may be aware of the Cardiff Local Development Plan, which has given permission for huge numbers of new houses to be built in the West of Cardiff. However, you may not be aware that the current planning processes do not make any allowance to fund provision of additional healthcare premises or staff. We are particularly concerned that a large number of new houses are planned to be built on fields currently within our practice boundary.

We have discussed this problem with the Cardiff and Vale University Health Board, but as they have no additional funding to cover the population moving in, they cannot provide any assistance with expanding this practice, or providing a new practice to cover a large new population.

We have discussed this issue with other practices in Cardiff West. Whilst they have additional capacity to take several thousand new patients, there is still an estimate shortfall of approximately 8,000 new patients predicted to move to our area.

We have attempted to redraw our practice boundary to exclude the currently empty fields, which will soon have houses on them, thus would removing the contractual obligation to register anyone moving into this part of the practice area. This request has been rejected by the Health Board without any explanation, leaving us exposed to the threat of thousands of new patients with the right to register at our practice, when we have no means of accommodating their needs.

We will continue to try to proved a high quality service to you all, but fear this will become exceptionally difficult with a large influx of new patients. We hope some of our patients might be able to provide some support in our attempts to protect the service we provide from this unprecedented threat.

Drs. Phillips, Travaglia, Wilson, Thomas, and Pearce.

Christmas repeat prescriptions ( posted on Nov 29, 2017 )

Due to the extra days the surgery is closed over the Christmas and new year period, if your repeat prescriptions run out between 22nd December and 3rd January, please submit your request by


18th December


We cannot guarntee that requests submitted after this date will be processed by the time the surgery closes on the 22nd December.


Please check the Christmas and New Year opening times notice.

Christmas and New Year openng hours ( posted on Nov 29, 2017 )

22nd December   Normal hours

23rd December   Closed

24th December   Closed

25th December   Closed

26th December   Closed


27th December   Normal hours

28th December   Normal hours

29th December   Normal hours

30th December   Closed

31st December   Closed


1st January        Closed

2nd January        Normal hours


If you need to see a doctor when the surgery is closed, telephone the out of hours service on:


02920 444 500

Alert - Hotmail account users ( posted on May 13, 2011 )

Repeat Prescriptions


If you have a 'hotmail' account which you use to order your repeat prescriptions please be aware that the virus software and firewalls in place in Health Solutions Wales who look after the NHS Wales email accounts sometimes block 'hotmail' email messages as they are treated as Spam emails.


This is also because 'Hotmail' sometimes put alerts on blocks of addresses because of a problem - NOT individual users. If your email is

blocked it does not reach the Fairwater Health Centre at all.


If you use 'hotmail' it is recommended you use the repeat prescription form on the Fairwater Health Centre web site.

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